Position title
Payments Officer
Description
This role will ensure that all users of the SwissBorg service have a smooth and pleasant experience when depositing or withdrawing funds by ensuring payments related tasks are done in an efficient, accurate and timely manner.
Responsibilities
- Become the expert of all payment related activities
- Attentively process all manual transactions in compliance with regulatory requirements, department procedures, etc
- Maintain an up to date knowledge of all things related to SwissBorg payments and services
- Suggest ideas for more efficient solutions for workflows, back office, and other aspects of the setup
- Collaborate with product teams as needed (ie: feedback about improvement areas, ability to test new features, etc.)
- Ensure the highest level of compliance with internal and external requirements in the payments process
- Work closely with compliance to help prevent fraud
- Payments related problem solving
- Support the onboarding of new specialists
- Assist teams in setting and monitoring KPIs that support the improvement and growth plan
- Assist in special projects and other duties as needed
- Work based on a rotating shift pattern
Qualifications
- Previous experience in payments processing is required
- Familiarity with various payment systems and software, international experience is a plus
- Minimum Bachelor's Degree in a related field
- Familiarity with payment gateways, processing, and related compliance requirements
- Strong interest in digital assets and blockchain technologies
- Prior experience in FinTech or financial services is a strong plus
- 2-4 years of experience in a high-growth startup environment preferred
Hiring organization
SwissBorg is a fintech company headquartered in Switzerland, with offices in Lausanne, Lisbon, Tallinn and London.
SwissBorg's flagship product, the SwissBorg app, offers over 730,000+ verified users the best price and liquidity across 16 fiat and 45+ cryptos, as well as giving them the opportunity to earn passive income with the Smart Yield account. And the community is growing fast, with over $600 millions equivalent in crypto assets held in the app, weekly volume of over 250 million, and over 33,000 Premium users.
Employment Type
Full-time
Job Location
Tallinn, Estonia
Date posted
April 23, 2024
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