Position title
Payments Officer

This role will ensure that all users of the SwissBorg service have a smooth and pleasant experience when depositing or withdrawing funds by ensuring payments related tasks are done in an efficient, accurate and timely manner.

  • Become the expert of all payment related activities
  • Attentively process all manual transactions in compliance with regulatory requirements, department procedures, etc
  • Maintain an up to date knowledge of all things related to SwissBorg payments and services
  • Suggest ideas for more efficient solutions for workflows, back office, and other aspects of the setup
  • Collaborate with product teams as needed (ie: feedback about improvement areas, ability to test new features, etc.)
  • Ensure the highest level of compliance with internal and external requirements in the payments process
  • Work closely with compliance to help prevent fraud
  • Payments related problem solving
  • Support the onboarding of new specialists
  • Assist teams in setting and monitoring KPIs that support the improvement and growth plan
  • Assist in special projects and other duties as needed
  • Work based on a rotating shift pattern
  • Previous experience in payments processing is required
  • Familiarity with various payment systems and software, international experience is a plus
  • Minimum Bachelor's Degree in a related field
  • Familiarity with payment gateways, processing, and related compliance requirements
  • Strong interest in digital assets and blockchain technologies
  • Prior experience in FinTech or financial services is a strong plus
  • 2-4 years of experience in a high-growth startup environment preferred

SwissBorg is a fintech company headquartered in Switzerland, with offices in Lausanne, Lisbon, Tallinn and London.

SwissBorg's flagship product, the SwissBorg app, offers over 730,000+ verified users the best price and liquidity across 16 fiat and 45+ cryptos, as well as giving them the opportunity to earn passive income with the Smart Yield account. And the community is growing fast, with over $600 millions equivalent in crypto assets held in the app, weekly volume of over 250 million, and over 33,000 Premium users.

Employment Type
Job Location
Tallinn, Estonia
Date posted
April 23, 2024
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