Swedbank Joins Forces With Meniga to Offer Personalised Banking Servicesby Fintechnews Baltic December 8, 2020
Meniga, an Iceland based AI-driven digital banking solutions provider, has partnered with Swedbank to launch new services to increase customer engagement.
The new digital banking solution is now live at all of Swedbank’s markets in Sweden, Estonia, Lithuania and Latvia. Utilising Meniga’s data-driven digital banking technology, the bank’s online banking portal and mobile app has been developed to boost customer engagement and improve the overall digital user experience of Swedbank’s customers.
The new functionalities, which are driven by personalised banking data, will offer an easy-to-use and secure solution for everyday banking, helping users to better understand and take control of their finances.
The new services strengthen Swedbank’s digital channels as an everyday financial advisor for its users, with added functionality including personalised insights and reports, user-friendly budgeting and financial planning, dynamic google-like search for specific transactions.
This well also include a new mobile app start page offering a personalised at-a-glance overview of a customer’s financial details. Swedbank’s new digital banking solution is free-to-use and available via the App Store and Google Play.
Georg Ludviksson, CEO and Co-founder of Meniga commented,
“Meniga has been working meticulously with Swedbank to develop a first-class personal finance management solution with an innovative, engaging and intuitive interface, which will ensure the best possible user experience for its customers.
We are delighted to be able to support Swedbank with these services, which we are confident will help millions of potential new customers across the Nordics and Baltics better manage their finances and take control of their own financial health.”
Lotta Lovén, Head of Digital Banking & IT and CIO, Swedbank said,
“We chose Meniga as a strategic partner with innovation capabilities and a broad experience in creating digital customer engagement to support Swedbank in taking the next step in personalised digital services.
Key to behaviour-based services is the customers’ trust that underlying data integrity and consistency remains intact, which has been a focus throughout our collaboration, and I am very happy with the end result. We now look forward to continue building on the foundation we jointly have created.”
Featured image credit: Swedbank