Position title
Global Relationship Manager

TransferGo

Description

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better.

Our Banking & Infrastructure team sets and deploys the strategy for the financial institutions and other providers we partner with globally – developing a strategic plan to ensure robust coverage, nurturing key relationships, and providing TransferGo with the payment rails to send money quickly and safely on behalf of our customers.

We’re looking for a Global Relationship Manager to join our Banking Infrastructure team based in Vilnius. The successful candidates will become part of a lean team which operates globally to maintain and expand our network.

Responsibilities
  • Taking ownership of a range of regular and critical partner-facing processes, including activities such as initial market scoping, contract and pricing negotiations, onboarding applications, external audits, AML/KYC reviews and due diligence questionnaires;
  • Working closely with your local and regional TransferGo colleagues to deliver the company strategy for your assigned markets – ensuring you understand the payments landscape, our peer group, and what our users need. We remit money to and from a variety of users globally, leveraging various payment methods, with complex regulatory, technical and financial risks. You’ll relish the challenge of helping to solve this complex problem!
  • Managing a portfolio of assigned relationships and exploring potential partnerships with banks & other partners across the globe - running many parallel processes including detailed onboarding & due diligence procedures;
  • Effectively prioritising a wide range of complex, competing goals in order to deliver what’s best for the business and be responsive when things go wrong;
  • Solving problems & bottlenecks when you find them. We’re growing fast, and everyone is responsible for highlighting challenges, proposing solutions, and taking ownership;
  • Managing interactions with internal teams such as product & development, compliance and finance, to ensure we stick to challenging deadlines and deliver a robust service
Qualifications
  • An ambitious and self-driven Relationship/Account/Business Development/Project Manager with experience working with/for financial or payments institutions (or similar regulated fast-moving high-growth industry);
  • Professional experience in some of the following: relationship, account or project management, conflict management, stakeholder management, commercial negotiations & pricing discussions, recent fintech & payments trends, commercial/transactional banking, payments licensing & regulations;
  • Fluent in English plus one additional business language including Lithuanian, Ukrainian or Polish.
  • Some experience working within a structured CRM environment to track client and/or partner interactions and projects (familiarity with Salesforce, HubSpot etc);
  • Analytical, detail-oriented and technical to the extent we’d expect for a role at a rapidly growing, data-driven fintech (proficiency in Excel, Tableau and other common data tools is a plus);
  • An ambitious and self-driven candidate, who will be able to learn fast and interact with people based across different locations and cultures

Salary - €3000 - €3700 per month

Job Benefits
  • Be part of building a meaningful product in a growing fintech scale-up;
  • A competitive rewards package;
  • Generous holiday allowance (based on tenure);
  • Competitive healthcare insurance / wellbeing package (based on your location);
  • An annual training budget of €1,000 to spend on your growth;
  • We truly embrace flexibility and our people work from a variety of places (office, hybrid and remote, you can find it all here);
  • If you are near one of our offices, we are a pet-friendly company and we enjoy regular opportunities to connect in person (we truly value in person connection on a regular basis and celebrate in style).

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!

TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 12th year, with over 370 employees in offices across Europe, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.

Employment Type
Full-time
Industry
Financial Services
Job Location
Vilnius, Vilniaus, Lithuania
Date posted
September 9, 2024
Valid through
October 9, 2024
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